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Here is a list of our most frequently asked questions.
Please take a moment to view the list to see if your inquiry
might be answered. If not, please contact us, and we will
reply to your question(s) shortly. Thank you!
 How
do I place an order?
How
do I know about your price range?
What
payment methods do you accept?
How
quickly will my merchandise be shipped?
Do
you ship express 2nd day, overnight service?
What
is your return policy?
Do
you have a show room?
Q:
How do I place an order?
A:
You may place your order using our order form and simply
submit on the web site. If you prefer to phone in your
order, call 888-481-7741. Our customer Services hours
are Monday to Friday 9:00a.m to 6:00 P.m. EST.
If you prefer to fax us your order, you may print the
order form and fax it to us at (201) 488-5506 or mail
it to us.
UOMO
VENETTO.,INC.
375 North Street, Unit T
Teterboro, NJ 07608
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Q:
How do I know your price range?
A:
Please contact our wholesale department by email at uomo@venetto.com or call 888-481-7741 or 201-488-6600.Then,
we will inform you about our price list by email or phone.
Your
price range might be predetermined based on you previous
purchase history.
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Q:
What payment methods do you
accept?
A:
We accept C.O.D-Cashier¡¯s check, US bank money order
and business check. Also, we accept all major credit card.
If you have any question about payment, do not hesitate
to call us 888-481-7741 or email at uomo@venetto.com
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Q:
How quickly will my merchandise
be shipped?
A:
Your order is processed within 2-5 days of receipt
of payment.
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Q:
Do you ship express 2nd
day, Next day service?
A:
Yes! Next
day service and 2nd day service are offered
only paid for by money order or credit card by phone.
We will inform you about the total price plus shipping
charge by confirmation email.
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Q:
What is your return policy?
A: We
guarantee your total satisfaction. However if there is
any defective product, you can return within 14 business
days. In order to return the defective product, the purchaser
must first call our Customer Service Department at 1-888-481-7741.
The purchaser must also include a brief written explanation
describing the defect and a copy of the invoice. Returned
merchandise must be in its original condition. And it
must be returned within 14 days. Shipping and handling
fees are not refundable. We will gladly provide you with
an exchange and return only for our defective product
not for any other reason.
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Q:
Do you have a show room?
A:
YES! We have our show room in New York City in Midtown.
 Show
room is located in Midtown (32 street) in Manhattan.
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Uomo
Venetto Inc.
1271 Broadway 32 street
New York. NY. 10001
(212) 481-7781
(888)-481-7741 (US only)
Hours of Operation:
8:00am to 7:00pm Monday to Friday
8:00am to 6:00pm Saturday
10:00 am to 4:00pm Sunday |
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